Clik here to view.
Should anonymous comments be allowed in an online community?
Image by loungerie via Flickr Should people be allowed to leave anonymous comments in online communities and forums? It’s a question that has been debated many times and people have different...
View ArticleClik here to view.
When does the online community manager’s job begin?
Image by Compound Eye via Flickr Many community manager positions advertised online ask for someone to help supervise and develop a newly launched community. In my opinion this is far too late to look...
View ArticleClik here to view.
Getting your community management processes in order
Image via Wikipedia As a social media agency, FreshNetworks works with clients both to manage their online communities, and also to train, mentor and coach others to help them to manage their social...
View ArticleClik here to view.
15 essential articles for online community managers #CMAD
Image by moriza via Flickr To celebrate the second annual Community Manager Appreciation Day, we’ve brought together 15 essential articles for online community managers and social media managers. From...
View ArticleClik here to view.
5 ways to encourage online engagement
Image courtesy of Shoot It is tempting to focus soley on moderation when discussing online community management, but without driving discussion in the first place, a community manager will have nothing...
View Article
